Once a Trips Pass is purchased you will receive confirmation via email with log in credentials. After scheduling and attending the Virtual Presentation, you will then have access to select your desired dates, at which point, you will see a selection of hotels for you to choose from that are available for the dates you have requested. All our hotels offer great standards and provide up to 81% savings compared to retail rates.

Trips Pass offers access to our fantastic customer support team via either email on [email protected] or alternatively by opening a support ticket on our website on tripspass.com/support where we will do our best to have your question/request resolved as quickly as possible.

Trips Pass special offers provide huge savings on amazing hotels around the globe. In some cases there may be certain dates that will be made unavailable due to it simply being impossible to provide these prices for the absolute peak times of the year. However, due to the vacations being flexible to use over 18 months, we are extremely confident that all customers will find dates that will suit for this incredible offer.

Upon purchasing your special offer, you will receive your log in credentials via email and SMS. Once you have logged into My Reservations, you will be prompted to schedule and attend your Virtual Presentation. After completing the Virtual Presentation you will be able to select your desired dates and view the selection of hotels available and choose your preference. Our inventory is fantastic and we are super confident that we will be able to offer you the dates that you will require. However, for your peace of mind, we do offer a 7 day full money back guarantee so that if your dates are in fact not available, you are able to claim a full refund.

Our packages are supplemented to enable us to offer such incredible savings. In return, we ask for your time in attending a Virtual Presentation where our partner companies gain the opportunity to present their vacation-based products showing how to save money on future bookings. By giving your time in hearing about these services, it enables us to share the incredible rates that we have negotiated with the hotels.